Frequently Asked Questions

How do you authenticate pre-owned items?

Every pre-owned piece undergoes a rigorous inspection by our in-house experts in Oslo. We verify craftsmanship, materials, and serial numbers to ensure absolute authenticity and quality before curation.

What is your shipping policy for international orders?

We offer secure express shipping worldwide. Orders within Norway are typically delivered in 2-4 business days, while international shipping usually takes 5-7 business days depending on the region.

Can I return a pre-owned item?

Yes, our 14-day return policy applies to all items, both new and pre-owned. The item must be returned in the same condition as received, with all Holmenkollen Fashion tags intact.

Do you offer sourcing services for specific pieces?

We do. If you are searching for a specific designer archival piece or a sold-out item, please use our 'Product Request' form. We will leverage our global network of collectors to source it for you.